gi999's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy ("Policy") is issued by the organization operating the gi999 platform and its associated website https://gi999.cam ("Site"). By reading this Policy, you will learn what types of personal information we collect, the purposes for which we use it, how long we retain it, and what measures we take to protect your data. By using gi999's services, you are considered to have given your consent to this Policy.

1. Types of Information Collected

1.1 Registration and Identity Information

When you create an account on gi999, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID card or passport number (for identity verification)
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details

1.2 Transaction Information

We keep a record of every financial transaction you make, including the deposit amount, withdrawal amount, date and time of the transaction, payment method used, and transaction ID. This information is essential for financial accountability and prevention of money laundering.

1.3 Technical and Usage Information

Certain technical information is collected automatically when you access the site, including:

• IP address and device type
• Browser name and version
• Operating system
• Time spent on the site and pages visited
• Information obtained from cookies and web beacons

2. Purpose of Data Collection

gi999 uses your personal information only for the following legitimate purposes:

2.1 Account Management and Identity Verification

Completing the KYC (Know Your Customer) process to confirm your identity and keep your account secure is our legal obligation. This process may involve verifying a copy of your national ID card or passport.

2.2 Transaction Processing

We need your payment information to smoothly process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Every transaction is transmitted using SSL encryption.

2.3 Customer Support

Our 24/7 live chat support team may access your account information to resolve your issues. This access is limited strictly to resolving those issues.

2.4 Fraud Prevention and Security

We use behavioral analysis and automated security systems to prevent account hacking, unauthorized access, and financial fraud. If unusual activity is detected, an account may be temporarily suspended.

2.5 Ensuring Responsible Gaming

Your gaming behavior is monitored to identify signs of excessive gambling. If necessary, we may contact you or place limits on your account. Visit our Responsible Gaming page to learn more.

3. Data Retention and Security

3.1 Retention Period

We retain your information for the entire period your account is active and for a minimum of five years after the account is closed. This period is required for legal obligations and dispute resolution. Once the retention period ends, data is securely deleted.

3.2 Security Measures

gi999 uses industry-standard technology to protect your information:

• 256-bit SSL/TLS encryption — on all data transfers
• Encrypted database — for stored data
• Two-factor authentication (2FA) — on account login
• Regular security audits and penetration testing
• Access controls — only authorized personnel can access data

4. Sharing Information with Third Parties

gi999 never sells your personal information or transfers it to third parties for commercial purposes. However, we may share information in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with mobile banking service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These providers are governed by their own privacy policies.

4.2 Legal Obligations

We are required to provide information to the relevant authorities under court orders, lawful requests from government authorities, or investigations under anti-money laundering laws.

4.3 Technology Service Providers

Only the information required for them to deliver their services is shared with partners who provide game software, site operations, and security services. Non-disclosure agreements (NDAs) are in place with these partners.

5. Cookie Policy

gi999 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These cookies are essential to ensure the core functionality of the site (login sessions, security tokens). They cannot be disabled.

5.2 Analytical Cookies

User behavior is analyzed to monitor and improve site usage. The data collected is completely anonymous and cannot identify any individual.

5.3 Cookie Controls

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may mean that some features of the site are no longer available to you.

6. Your Rights

As a user of gi999, you have the following rights:

6.1 Right to Access

You may request a copy of all personal information we hold about you. We will provide it within 30 working days of receiving the request.

6.2 Right to Correction

If any of your information is incorrect, you may apply to have it corrected. We will confirm once the correction has been made.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it is our duty to retain information required to meet legal obligations, in which case this right may not apply.

6.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted. This request will be considered provided it does not conflict with legal obligations.

6.5 Right to Complain

If you have any complaint about a breach of this Privacy Policy, please contact our support team. If the matter is not resolved, you have the right to lodge a complaint with the relevant authority.

7. Protection of Minors

gi999 strictly does not provide services to anyone under the age of 21. Age is verified at registration and, in suspicious cases, an account may be suspended pending verification. We never knowingly collect or store personal information from minors.

8. International Data Transfers

gi999's servers may be located in various geographic locations. If your data is stored or processed on those servers, we ensure that adequate data protection measures are in place in those countries or regions. All international transfers are carried out using proven encryption protocols.

9. Changes to the Privacy Policy

gi999 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• Publishing a notice on the main page of the site
• Sending a notification message to your registered email address
• Displaying an acknowledgment message at login

If you continue using the site after the updated policy takes effect, you will be considered to have consented to the new policy. The date of the most recent update will always be shown at the top of this page.

10. Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact us: